Refund and Return Policy
At Frycon India, we are committed to ensuring customer satisfaction. If you are not entirely satisfied with your purchase, we are here to help. Please read our refund and return policy carefully to understand your rights and obligations.
A. Eligibility for Returns
Products are eligible for return only if they have manufacturing defects or were damaged during transit.
The return request must be initiated within 7 days of receiving the product.
Custom-made or special-order products are not eligible for returns.
B. Conditions for Returns
The product must be unused, in its original packaging, and accompanied by the original receipt or proof of purchase.
Any accessories, manuals, or other included items must also be returned in their original condition.
Returns that do not meet these conditions may be subject to rejection or additional charges.
C. Refund Process
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 14 business days and credited to the original payment method.
Shipping costs are non-refundable, except in cases where the return is due to a manufacturing defect or error on our part.
D. Exchange Policy
Exchanges are allowed only for defective or damaged items.
Requests for exchanges must be made within 7 days of delivery.
Replacement items will be shipped after the defective item is received and inspected.
E. Non-Returnable Items
Custom-made products.
Products that have been used, altered, or damaged after delivery.
Items not in their original packaging or missing included accessories.
F. How to Initiate a Return or Refund
Contact our customer support team via email at info@fryconindia.in or call us at +91-08046058291.
Provide your order details, reason for return, and any supporting documentation or images.
Our team will guide you through the return process and provide a return shipping address, if applicable.
I. Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or error on our part.
In cases of replacement, Frycon India will cover the cost of shipping the replacement item to you.
J. Contact Information For any questions or concerns regarding our refund and return policy, please reach out to us:
Email: info@fryconindia.in
Phone: +91-08046058291
Address: Frycon India,Plot No. 23 Sector A, Avantika Nagar, Industrial Area, Indore – 452004, Madhya Pradesh, India